Shipping Policy

The product/item(s) are delivered directly from Focus Point warehouse in Petaling Jaya, Malaysia.

Shipping Rates:

Country Shipping Rate
Malaysia Peninsular Malaysia – RM10
East Malaysia – RM15
FREE DELIVERY for purchase above RM250, it will be deducted automatically during check-out.
Singapore RM50 Flat
New Zealand RM100 Flat
India, Philippines, Vietnam RM100 Flat
Thaiand, Indonesia RM80 Flat
Brunei RM130 Flat
Europe RM170 Flat
USA RM170 Flat
Rest of Asia RM100 Flat
Rest of The World RM170 Flat

For an estimate of shipping times, please reference the times below: 

Contact lens / Frames / Sunglasses (Without prescriptions): 2-5 business days 

Prescription glasses: 3-7 business days

*Please be informed that CollectCo Self-Collect delivery will take a slightly longer time compared to Standard Shipping

You shall receive an email confirmation from us with the tracking number once we have shipped out your order.
If you have issues receiving your parcel, you may drop us an email at online@focus-point.com. Our team will get back to you as soon as we can.

All order communication is done via email, so it’s important that your email address is current and accurate.