Shipping Policy

The product/item(s) are delivered directly from Focus Point warehouse in Petaling Jaya, Malaysia.

Shipping Rates:

Country Shipping Rate
Malaysia Peninsular Malaysia – RM10
East Malaysia – RM15
FREE DELIVERY for purchase above RM300, it will be deducted automatically when check-out.
Singapore RM50 flat fee across all Singapore.
Australia RM100 flat fee across all Australia.
Brunei RM80 flat fee across all Brunei.
New Zealand RM120 flat fee across all New Zealand.
Thailand RM90 flat fee for Bangkok only.

For an estimate of shipping times, please reference the times below: 

Contact lens / Frames / Sunglasses (Without prescriptions): 2-5 business days 

Prescription glasses: 3-7 business days

 

When your order ships, you’ll receive an email confirmation from us with the tracking number.
If you have issues receiving your parcel, you may drop us an email at online@focus-point.com. Our team will get back to you as soon as we can.

All order communication is done via email, so it’s important that your email address is current and accurate.