Customer Care: (+603) 7880 5520     Mon to Fri | 9am - 5pm
Malaysia Delivery (Penisular & East Malaysia)


FREE delivery nationwide for purchase above RM250. Otherwise, RM5 (Peninsular MY)/ RM13 (East MY) will be charged for each delivery. Estimated delivery time is 3 – 7 working days subject to stock availability.

Special Notice on delivery to West Malaysia

Due to the pandemic of COVID-19 (CMCO), we are facing high volumn of online order at this moment. The delivery will be as usual process but kindly expect slight delay in delivery waiting period. Thank you for your patience and kind understanding.
 

Special Notice on delivery to East Malaysia ( Sabah & Sarawak )


Due to the pandemic of COVID-19 (CMCO), kindly be informed that delivery to Tawau & Sandakan will temporarily suspend effective 2 October 2020 until further notice. 
For delivery to Kota Kinabalu, Penampang, Papar, Tuaran and Putatan will temporarily suspend effective 7 October until 20 October 2020.

Any shipment under affected location but collected by courier service from our HQ warehouse will temporary store at respective Sorting Hub in West Malaysia but no delivery until further notice. At this period of time, our appointed courier service company will only cover delivery to Sarawak areas.

Please allow a longer shipment time than usual ( estimated 15 - 20 working days* after parcel picked up from our HQ warehouse in Petaling Jaya ) due to limited flight schedule from West Malaysia to East Malaysia and longer queue on customs clearance is require. Your patience is very much appreciated.


Self Collect at Focus Point Warehouse

Self Collect at our warehouse is FREE of charge but temporary not available until further notice. Collection details will be sent to your email once your order is ready for collection. Please be informed that collection time is from Monday to Thursday (8.30am to 6pm) & Friday (8.30am to 5pm) and we are closed on Weekends & Public Holidays.

*Please do not come to collect without receiving email confirmation from our team.

Location:

Focus Point Vision Care Group Sdn Bhd
Unit 1, 3, 5 & 7, Jalan PJU 1/37,
Dataran Prima, 47301
Petaling Jaya, Selangor.
(Waze Dataran Prima)

Overseas Delivery

Please refer to the table below for overseas shipping rate and estimated delivery time.

Country Shipping Rate Estimated Delivery Time
Thailand RM100 Flat rate 2 to 3 weeks (Subject to custom clearance procedure)
Indonesia RM100 Flat rate
Australia, New Zealand RM170 Flat rate
Brunei RM130 Flat rate
Rest of Asia RM100 Flat rate
United States of America RM170 Flat rate
Europe RM170 Flat rate
Rest of The World rate RM170 Flat rate

DISCLAIMER : Additional shipping fee will be charged on bulk purchase (above 10 boxes per transaction). Upon receiving bulk purchase, customer service team will contact you for further arrangement

Click on the courier below to track your parcel using the tracking number provided.

                                     


If you are unsure / unable to track your order, please do not hesitate to drop us an email at online@focus-point.com and we'll get back to you as soon as we can.

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