Warranty



After Sales Service
If you need warranty and adjustment service, you may walk into any Focus Point outlets.

Focus Points Warranty
1 year (12 months) for all eyewear products. Proof of purchase tax invoice/receipt is requested to confirm the date of your frame's warranty period and speed up the assesment process.


What is covered by warranty for eyewear products:

  • Delamination and/or peeling of sun lens coating
  • Bubbles or imperfections in lens coating
  • Premature flaking or deterioration of frame coating
  • Soldering defects of temple hinges and/or barrels



Delamination and/or peeking of sun lens coating

Bubbles or imperfections in lens coating

Premature flaking or deterioration of frame coating

Soldering defects of temple hinges and/or barrels
 
What is NOT covered by warranty for eyewear products:

  • Normal wear and tear (scratches or pit marks on sun lenses)
  • Any damages caused by accident, abuse, neglect, shock, improper use or storage of product
  • Damage caused by chemicals (hair spray, colgne, window cleaner, alcohol, etc...)
  • Unauthorized modifications or repairs